About us

One family helping many families thrive.

Founded where the Mohawk and Hudson meet, like the rivers that shaped our region, Northern Rivers Family of Services helps change lives by shaping the future of those we serve throughout the Capital Region and beyond. We are a family of human services agencies who work together and are committed to helping children, adults, and families. Northern Rivers was formed in 2012 as a necessary response to times of declining resources and increasing demand for services. We are the parent organization to Parsons Child & Family Center (founded in 1829) and Northeast Parent & Child Society (founded in 1888). Our quality of care, depth of programs, combined size, and passion for the mission make us a leading provider. Informed by our 188-year heritage, our 1,400-strong workforce provides services for 16,000 children, adults, and families throughout 36 counties in New York state.

Mission: Empowering children, adults, and families to change their lives and build stronger communities.

Vision: Northern Rivers leads the way in providing coordinated, innovative, comprehensive, and responsible delivery of human services.

Values: Northern Rivers is guided by a set of universally accepted principles that guide the actions of every member of our family. We organize these values through the acronym HOPE: Honor: To help others is the highest calling; we strive to do what is right for those in our care; Optimism: We believe things can get better if we work together, aim higher, and set meaningful goals; Progress: Every day provides an opportunity to improve, and we promise to continue striving; Excellence: We hold ourselves to the highest standards, because our communities deserve the best from us.

Core Principles: Every member of the Northern Rivers family is guided by a set of five core principles that guide the way we treat our clients and each other: cultural competence, family- and youth-driven, strengths-based, safety, and trauma-informed.